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Frequently asked questions

DIY HIRE

  • Our minimum hire charge is $50 (excluding delivery fees)
  • Pick up location is Footscray, Victoria (3011)
  • Pick up and return of hire items by arrangement. Generally this would be 1 day prior to your event with return the following day, however we are happy to be flexible with timing depending on your event requirements
  • A security bond ($ value based on quantity and type of hire items) is payable at pick up and fully refundable on return of items in original condition
  • 1 form of identification must be presented at pick up
  • All hire items are to be returned washed, dried, clean and repackaged in the supplied packaging. Washing and wax removal fees will be charged as required
  • Any breakages or damages will be charged at replacement cost and will be deducted from your security bond, or debited from your provided credit card

DELIVERY, SET UP AND PACK DOWNS

  • Delivery, set up and pack up pricing based on location and timing required
  • Bump in and out timing to be confirmed the week prior to event
  • Late night pack up will incur an additional cost

PAYMENT OPTIONS

  • 50% of total quotation to be paid to confirm booking
  • Cancellation will result in loss of deposit
  • Remaining payment due 1 month prior to pick up or event date
  • Direct bank deposit is our preferred payment method
  • Credit card payments will incur a surcharge